Opening Hours

Sunday- Closed
Monday- 10-2pm
Tusday 10-6pm
Wednesday 10-6pm
Thursday 10-8pm
Friday 10-7pm
Saturday 9-5pm | 02038667777 | 07985141859

Frequently asked questions


How do I book a consultation?

House Of Hair UK offer two types of consultation. 1# An over the phone consultation. You will need to contact your local specialist by emailing or texting to discuss your hair application options, your specialist will always advice your according to your own reasons for wanting extensions, the best quality hair match and what application and hair is within your desired budget. You will be asked to text or email photos of your hair taken outside in day light. 2# A Face to face consultation in a place of convenience, at this consultation you will get the opportunity to look at different types of hair, decide on your own colour match plus your specialist will be able to check your hair and advice on what methods is best suited to your hair.

How long does the extensions application take?

The application will depend on the look you are going for and consequently how many extensions it will take to achieve that look. On average a thickening process could take 1-2hrs and a lengthening process 1-3hrs. We will fully advise you of timings and costs when you have your initial consultation.

Will people be able to tell i am wearing hair extensions?

Provided you choose a style and colour that matches your own hair, the extensions will look totally natural and no one need ever know except you and perhaps that special someone who is allowed to run their hands through your hair. On the other hand, if you’re going for an obviously fun, funky look for a party or for just to enjoy a different buzz, then of course people will be able to tell – but only because you want them to.

Will hair extensions damage my hair?

This is a commonly asked question. When extensions are applied properly there is virtually no reason why they would damage your hair, and to this end thousands of women have used extensions to grow their own hair to a desired length with no adverse effects whatsoever. However, that is not to say everybody’s hair is suitable for extensions. At House Of Hair UK we take the safety of your hair very seriously and take every reasonable precaution to ascertain the suitability of your hair before commencing with the extensions. This includes a free consultation and free hair care information. Everybody experiences normal hair shedding, don’t worry, this is entirely natural. You will notice on your hairbrush, whether you wear extensions or not, that you shed between 70 to 100 hairs a day – adding up to around 3,000 hairs a month or 36,000 a year. It seems a lot but on average we have at least 100,000 to 150,000 hairs on our heads alone, so this rate of growth and renewal is entirely normal.

Can I shower, bath or swim with my new hair extensions?

You can shower, swim and go out in the wind and rain without having to worry. Our hair extensions perform as well on the sports field. They are so well connected to your own natural hair so will not slid out. When blow-drying and straightening your hair do not put heat at the tips as they have keratin or pre-bonded glue that will melt.

Can you match the highlights in my hair and can I continue to get my highlights done?

Yes House Of Hair UK use I high quality human hair that is safe to colour without coursing damage to the hair extensions (however a high level of paroxide can sometimes course both your own hair and hair extensions to tangle) House Of Hair UK have a very wide range of hair colours and are skilled in blending highlights and low light colours

Do I need to buy expensive special shampoos and conditioners?

No, Not expensive but yes to special shampoos and conditioners. House of Hair UK recommend that all clients use low in sodium (sulphate) and low citric acid products on their hair as products high in both can strip away natural oils in the hair. We also recommend that you only use small amounts of conditioner on the root/bonds as this can soften the bonds and course them to fall out. You should also avoid oil-based conditioners and all silicone products, as they may cause the hair to slip.

Can I use a hairdryer, hot rollers, hot sticks, tongs and other styling equipment?

Yes, you can use all of the above, We only use real human hair however try to avoid putting direct head on to hair bonds.

I have very short hair-can I get extensions?

If your hair is at least 3-5 inches long, you can get extensions, however, what you won’t get is a one length look, your hair will have to be layered throughout into a shag cut. Short hair appointments take longer and so may cost a little more for the extra hair needed and extra time taken to apply. The best methods for short hair are fusion bond and beaded weft tracks.

How long will my extensions last?

It’s different for everyone but averages 3-5 months with regular maintenance visits every 6-8weeks

Should I give my natural hair a rest in-between hair extensions.

There is no need if they are properly applied and removed, so your own hair remains undamaged. Most people prefer to have their extensions removed and replaced on the same day, so their hair continues looking as good as ever.

What payment methods do you have?

Currently House Of Hair UK take cash payment and bank transfer only. Our Card payment option will be introduced in 2014.


Be the first to know about new product, service and sales by joining our mailing list