Refund policy


You may exchange or request a refund only if :

- the wrong order was sent
- the product is not as we described
- package is unopened and has not been used.

Returned hair or product must be returned within 14 days for an exchange or refund.All products must be unused/unworn, free from odour/perfume, in its original packaging, with all tags still attached

HAIR: Care instructions are provided on all hair extensions to assure customer satisfaction before installing extensions. Once the hair is removed from its original packaging, tags are removed, or hair has been installed, hair extensions can no longer be identified as our product, therefore, absolutely no exchanges or refunds will be honoured.